Refund policy

At Karibeya Beauty, all sales are final.

Due to the nature of our beauty and personal care products, we do not accept returns, exchanges, or offer refunds once an order has been placed and delivered.

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong item, contact us within 48 hours of delivery at karibeyabeauty@gmail.com.

To process your claim, please provide:

  • Your order number

  • Clear photos of the damaged, defective, or incorrect item

  • Photos of the packaging

Once your claim has been reviewed and approved, a store credit equal to the value of the affected item will be issued. Store credits can be used toward future purchases and are non-transferable.

Non-Returnable Items

For hygiene and safety reasons, all beauty, skincare, body care, cosmetic, and personal care products are non-returnable and non-refundable.

We do not accept returns or provide refunds for:

  • Opened or used products

  • Sale or clearance items

  • Gift cards

  • Personalized or custom-made products

Store Credit

Approved store credits will be issued electronically and may be applied to future purchases at Karibeya Beauty.

Contact Us

If you have any questions regarding your order, please contact us at:

Email: karibeyabeauty@gmail.com